Terms & Conditions

Welcome to SAPTAVARNA JEWELRY PVT LTD. These Terms & Conditions govern your use of our website, products, and services. Please read them carefully before making any purchase.

1. General Terms

• By using our website, you confirm that you are legally capable of entering into a binding agreement.
• We reserve the right to modify, update, or discontinue any product, service, or policy without prior notice.

2. Product Information

• We strive to provide accurate product descriptions, images, pricing, and availability information.
• Actual product color, design, or appearance may slightly vary due to photography or screen display settings.

3. Orders & Payments

• Orders can be placed through our website using Online Payment or Cash on Delivery (COD), where available.
• We reserve the right to cancel or reject any order due to pricing errors, stock issues, or suspicious activity.
• Online payments must be successfully completed before order processing begins.

4. Shipping & Delivery

• Delivery timelines are estimated and may vary depending on location and courier partner availability.
• Customers must provide accurate delivery details. We are not responsible for delays caused by incorrect information.

5. Return & Replacement

• No return or replacement request will be accepted after 7 days from the delivery date.
• For return/replacement requests within 7 days, customers must provide a full uncut product opening video and reason for return.
• Approval of return/replacement is subject to product verification.

6. Cancellation Policy

• Orders may be cancelled before dispatch only.
• Once shipped, cancellation requests may not be accepted.

7. Customer Responsibilities

• Customers must provide correct personal, shipping, and payment details.
• Any misuse, fraud, or unlawful activity related to our website may result in order cancellation or legal action.

8. Intellectual Property

• All website content including logos, images, product descriptions, and designs belong to SAPTAVARNA JEWELRY PVT LTD.
• Unauthorized copying, reuse, or reproduction is strictly prohibited.

9. Limitation of Liability

• We are not liable for delays, courier issues, technical failures, or events beyond our control.
• Our maximum liability is limited to the value of the purchased product.

10. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of West Bengal courts.

11. Contact Us

For any questions regarding these Terms & Conditions, contact us:

SAPTAVARNA JEWELRY PVT LTD
Panduaa Hooghly Kalna, West Bengal
Email: saptavarnajewellery@gmail.com
Phone: +91 919831260351